4 tips for finally getting paid + how to handle invoice disputes the right way

finally getting paid

“Well, maybe just one more day to see if they pay.” Have you ever said this to yourself? (I have.) One of the most troublesome parts of freelancing is invoicing and collecting payment. Nobody likes to be the bill collector, but sometimes it has to be done – and as freelancers, we get to wear that hat, too. If you’re anything like me, you know that anxious knot that forms in your stomach when you expect a battle over a

6 Time-saving tools and references every web designer should bookmark

time savers graphic design blender

Remember when you took tests in school and they required you to memorize everything? It was frustrating, wasn’t it? You knew that in the “real world,” you’d simply look up that formula you only needed to know once every 3 months or so. That’s why I’ve compiled a handy go-to set of web design tools and references – so I don’t have to remember every single obscure detail (or the awesome website that I found it on). Hopefully the list

Common website mistakes that are costing you clients

mistakes that cost you clients

I get asked to critique freelancers’ websites fairly often. In general, I find we freelancers tend to make the same basic yet egregious mistakes: We claim to be experts in creating a brand yet our own websites are generic web templates. We advise clients on color schemes and consistency but use 10 fonts and 8 colors ourselves. We constantly pare down clients’ copy but use long, difficult-to-read paragraphs of our own. Most of us could benefit from spending more time

How to keep clients happy while moving houses or offices

How to keep clients happy while moving houses or offices

True story: This last week was the week from technology hell. Why? Because I’m in the middle of moving 1200 miles, so not only have I fought missing cables and NAS storage crashes, I’ve also battled dial-up slow “high speed” internet connections in hotels and even had my IP address blocked from my client’s website due to “suspicious activity”. At one point I was literally frustrated to tears.(No kidding – I curled up with one of my dogs and cried.)

How to invoice projects, get clients to pay, and see results as a freelancer!

abank

Have you ever had trouble getting clients to pay invoices? Have you ever felt anxious, fearful, or “weird” about billing a client for your time? Have you ever had to haggle with a client over an invoice? If so, this is the post for you. (Trust me, you’re not the only one.) Good communication Invoicing projects and getting paid starts out with good communication between you and your client. Don’t be shy about your pricing – but don’t be afraid

6 advanced business terms all freelancers should know (or risk looking stupid)

freelance-terms-to-know-or-look-stupid

Earlier this year I wrote a post about the 9 business terms all freelance designers must know to succeed. I received a lot of great feedback from the GDB community begging for more advanced terms. So, of course, I just had to oblige. Here are some more advanced business terms to help your business grow (and to sound brilliant at your next networking mixer). Opportunity Cost The cost of the next best alternative that must be forgone in order to

How to stay positive as a freelance designer

positivity-as-a-freelancer-graphic-design-blender

Recently, I received this client response to a proof: Oh my gosh, Oh my gosh OH MY GOSH!!! This is SOOO cool I squealed when I opened the pdf!!! I LOVE IT!! (PS: If you’d like to see what my client was reacting to, leave a comment on this post and I’ll share the link with you.) For me, it doesn’t get any better than this. I feel an immense sense of personal and professional fulfillment from designing the perfect

Experiencing a freelancing time crunch? Avoid panic with these tips

time-crunch-freelance-panic-graphic-design-blender

No matter how well you plan, some weeks it seems like every client needs something and you’re left wondering when you’re going to sleep. Maybe everyone wants their project finished before an upcoming holiday or perhaps you’re taking a long weekend at the beach (Yes, freelancers CAN go on vacation) and all of your projects have last-minute revisions before you leave. It’s easy to get panicky during these times. Your brain starts spinning, your stomach gets anxious butterflies, and you