The more I work with designers to help them build their design business, the more I realize there is a common trick that clients use to rip off freelance designers.
Some of them do it on purpose to get more work for less money, but many clients just don’t know that they’re doing it.
And a lot of designers are getting ripped off because of it.
The real culprit behind ripping off designers
So what’s the most common way I see designers get ripped off while they’re working with their clients?
“I just need one more change.”
Have you ever encountered a design client who calls every day (or multiple times a day) with “just one more change”?
Those daily small changes add up and take time away from other things you could be doing that could be making you more money.
Here’s how to avoid the dreaded scope creep
So here’s how to avoid scope creep and stop getting ripped off by design clients:
- Enter into contract at a per-project rate (not by the hour) – define the scope of the project in this contract.
- If your clients goes over the scope and makes other requests, send them another bid and ask them to agree to it as an addendum to the original contract.
- Before delivering the final product, send an invoice for the original project AND any scope increases along the way. Bill them for 100% of the work you completed (unless you have chosen to ask for a deposit – which you totally deserve by the way).
It’s really that easy?
Yep. It’s really the easy. I do it all the time.
If your client is a decent human being they will understand that more work means you need to get paid more. Stop letting clients rip you off with this subtle and common tactic.