The fail-safe, sleaze-free guide to selling freelance gigs over the phone

clients on the phone

In my last post I got into the basics of selling the heck out of your design services. That post left off with how to shift the conversation from email to phone. Why? Because on the phone, you’re going to sell more high-ticket items with much greater ease. And low-ticket items are a piece of cake. (All that and more is explained in the last post, here.) Today, I’m going to talk about how to handle your phone calls with

Is it fair to charge your bigger clients more?

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There is a lot to know when it comes to pricing. There are whole books dedicated to the science of properly pricing design work. There is a lot of really good information out there about pricing, and when I was starting out I read a lot of it. You can find almost everything you would want to know online. I quickly settled on a combined system of flat rate and hourly that works very well for me. I was all

The right way to turn down new freelance clients

saying no to clients graphic design blender

So you’re midway through a potential client consultation when your gut starts telling you this client isn’t for you. Maybe your personalities just aren’t clicking or maybe they sound like a bad design client. (Here’s a handy list of warning signs.) But, like any smart freelancer, you know unburning bridges is really tough, so you’re feeling stuck. As GDB reader Samantha puts it, If you do meet up with a client that you know you don’t want to work with,

Grow or stay small? 5 Essential questions all freelancers should ask

Grow or Stay Small

Do you ever sit back and wonder what you ultimately want from your design business? What does it look like 10 years from now? Staff, money, cars, house, turnover, clients, holidays, boats, helicopters, happiness and the list goes on. I’ve been on a bit of a roller coaster lately, not by choice I can assure you. But it’s made me ponder what I actually really want from my business and my life. I found that it’s so easy to get

How to Sell the Heck Out of Your Design Services… In the Coolest, Non-Sleaziest Way

selling design services

I’m an artist first. I care about creating beautiful, functional things more than anything else. If I could just sit in a room all day and create and pay the bills – well, that’d be just fine with me. However, running a creative agency requires additional skill sets. It requires learning about everything that goes AROUND your art to turn it into a successful business. “Selling” is probably the hardest thing for us artists to grasp. However, after running an

How I found the perfect work/relaxation balance as a freelancer

work relaxation balance

So you’re having yet another 12-hour long work day. Just like yesterday, and with very little hope for tomorrow to be any different. Sounds familiar? What happened? Wasn’t freelancing supposed to be this dream job allowing you to work whenever you want and wherever you want? How did you let this overworking thing happen? This will be something uncommon for a blog author to say, but I really hope that the above resonates with just a small part of you.

Why the best time to start freelancing as a designer is now (and how to begin today)

start freelancing now

If you read many publications about design and freelancing you have probably noticed there can be a lot of doom and gloom in regards to the current state of the design industry. I hear quite a lot of hopeless chatter about how the internet age and the advent of affordable computers and software have let loose a torrent of unskilled designers willing to work for next to nothing and devalue the industry. Pretty bleak right? Don’t get me wrong, I

How to find clients in a new city

finding new clients in a new city

If you’ve ever experienced the “joy” of moving* (especially if you’ve accumulated furniture), you know that not only are you learning the ropes in a new community personally, but as a business, nobody knows you. Nobody knows that you volunteered 200+ hours per year in your previous community. Nobody knows you would love to design the local cancer awareness basketball tournament logo. Nobody knows that your posters improved sales at your previous locale’s zoo store by 20%. And that’s a