How to keep your best clients coming back (three easy tips)

keep your best clients coming back

There are probably some things you do to say “thank you” to all of your clients: send them holiday greetings, thank them for their business, and maybe even provide a small referral discount. But what about those clients that are really awesome? I’m talking about your favorite clients…the ones with fun projects who you really enjoy working with (and pay on time!). How to you keep your best clients coming back? How do you provide that intangible asset that gives

Clients killing you? How to shatter negativity in 5 seconds flat

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Let’s be honest, running a successful design business can be stressful. Don’t get me wrong… I LOVE my job. I love my business. And I know there’s a good chance you also love what you do. But sometimes that really challenging client with their 66th logo revision and unrealistic turnaround times does start to get under your goat and your ‘happy tank’ starts to get a little low on juice. There’s one thing you could do which helps me through

Get better freelance work by defining your “dream client”

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Everyone wants to work with their dream clients, myself included. That’s why I recently decided, if I want to work with my dream clients I need to know who they are, or at the very least, define the qualities I would like in them. That way I can work toward my goal. My first instinct was to list lots of high profile clients. The ones that would obviously have all of the money and who’s creative work is sure to

The secret to finding clients you actually want to work with

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If I asked the GDB community which clients they’d most prefer to have, I’m guessing 99% of you would say, “the ones that pay.” (Or some derivative of that.) Am I right? However, just because a client pays well and pays on time doesn’t mean they aren’t a stressful, rude, big pain in the neck to work with. So how do you find clients that you actually want to work with? Follow these tips… Know thyself You can’t know if

It’s here! ‘How Much Should I Charge?': new ebook bundle for freelancers and creative pros

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It’s finally here! Today, we’re releasing April Greer’s all-new ebook bundle How Much Should I Charge? A simple guide to getting paid what you deserve. And, in case you missed the post last week, we’re giving away a FREE Skype session with author April Greer to one lucky person who pre-ordered or who buys the book during launch week (3/17-3/24)! UPDATE: Due to popular request, we’ve added a second buying option for those of you who want to use PayPal

How to cut the baggage of low-paying clients and get more high-paying ones

When you’re first starting out as a freelancer, it’s easy to get caught in the trap of offering discounts, cutting rates, or doing work completely free. Even as a seasoned freelancer, if you’re not careful, you might end up using pricing as a way to ‘close the deal’ with a potential client. And after a few years of offering deals, giving out discounts, and cutting rates, many freelancers are weighed down with the baggage of clients who don’t pay well

What to do when your client is afraid of contracts

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I was recently working on landing a new client that I was excited to work with. Everything went great, they accepted my quote, they sent a great creative brief and it looked like everything was going to go smoothly. When it came time to make it official I sent my normal working contract over to them to have a look at and make sure they agreed to my terms. It’s a short contract that covers the basics; deposit up front,

Win our new ebook bundle + video call with April Greer + bonus book

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At GDB, we’re committed to providing amazing content to help freelancers at all levels escape agency life and build a business you love. We especially love tackling your tough questions, and there may be no tougher aspect of freelancing than determining what you should charge. That’s why I spent the better part of a year developing How Much Should I Charge, GDB’s all-new eBook bundle! A note from Preston: This is perhaps the best ebook we’ve released to date here