Are client emails binding contracts?

Email Clients

A couple weeks ago, Karol wrote a great post about not getting cheated by your design clients. In that post, we recommended (as we always do) that you have a signed contract with most of your clients. But in the comments on that post, we had a fascinating question posted by GDB reader Ranjit that
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What to do if a client threatens you with a “bad review”

Stay calm and sound like the pro you are

A few days ago, the phone rang at 10am. “Reliable! This is Lou,” my wife and business partner, Lou, said. (We run a design / marketing agency, but recently started Reliable: our new PSD to HTML & WordPress company). She took the call per usual. The guy had a lot of questions, and she had
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What if I told you freelancers have no weaknesses?

freelancers have no weaknesses graphic design blender

Your response to this question is more important than you’d think, “what are your weaknesses?” It could possibly cost you that new position or potential client relationship! Answer this silently in your head right now… What are your weaknesses?  • • • I hope you answered wisely, because to your potential employers and clients you shouldn’t
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Common mistakes designers make with clients – Part 5: Missing deadlines

This post is part 5 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount Common mistakes designers make with clients – Part 3: Burning bridges Common mistakes designers make
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Common mistakes designers make with clients – Part 3: Burning bridges

This post is part 3 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount For today’s addition to the Common mistakes designers make series, I’d like to discuss one
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How to keep your first design gig from spiraling out of control

So newbie, you just landed your first big design gig huh? What are you designing? A company web site? a fancy business card? maybe some print marketing material? Congratulations on landing your first gig! Now, the key is to keep everything under-control and manageable. Getting your first gig can be exciting, but there might also
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11 personalities traits of a good freelance mentor

On Monday, we discussed the importance of finding a freelance mentor; someone who can help you and guide you as you build your design business. But how do you find a good mentor? Sure, there are plenty of people out there who are willing to help you for a fee. Their intentions are probably mostly
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How to ensure your design portfolio is attracting clients

When looking for work, the advantage we have as designers is the ability to actually show what kind of work we can do, rather than just trying to explain it on a resume. And just like presenting a resume, you want to make sure you put your best foot forward when it comes to showing
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