How to handle hard-to-reach design clients

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hard-to-reach-clients-graphic-design-blender

A few days ago, I published a post in response to one reader’s question about overcoming fear as a freelancer. The post was such a hit, I decided to tackle another question posed by a designer named Bree. Here’s the request: I would love to see some reviews or tips on how to handle clients who do not respond or provide feedback in a timely manner. Well, Bree, today you’re in luck because I’d like to share with you–and the

How I got tons of new design clients with this small freebie

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Free_New_design_clients

A couple years ago, I was stuck – big time. Maybe you’re familiar with it. You’ve been designing for a while, finding clients, fulfilling their needs, rinse and repeat. But my client pool was starting to grow thin (PS – “3 Simple Tips to Keep Your Client Pool Full“) and I was getting worried. No clients = no cash It’s obvious. Without any clients, it’s hard to make money as a designer (unless you work hard at passive income). So

Are you turning into the client you hate the most?

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Every designer has that high-maintenance client who always needs their projects rushed to the highest priority. You know, the one that calls at 4:30pm on a Friday needing something for a Saturday morning conference but who is still waiting for legal’s final review of the text? This is the client my bank account loves but that makes me cringe when I see their incoming call. What words and phrases would you use to describe that sort of client? Unorganized. Haphazard.

Stop posting lame client testimonials

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lame_client_testimonials

You’ve just finished a project with your client. They love the work you’ve done for them. The design is perfect. The price is right. And the moment couldn’t be more perfect. So you pop the question: “Can I get a testimonial from you?” When they say “yes,” you get all excited and can’t wait to post a new positive testimonial on your web site or portfolio. But a few weeks later when your client gets around to sending a testimonial

Why designers are terrible at communicating with clients (and how to fix it)

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Viewing in an email or RSS? Watch the video here. Just admit it, there’s been one time or another that you’ve been terrible at communicating with your design clients. I know there have been times when communication between us is outrageously horrific. An ephiphany But recently, I realized what the big problem is. The insight came while reading a book titled Made to Stick (which recently made my top-six business books you should read in 2012 list). The problem? Something

25 ways designers can make money without dealing with design clients

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This is not one of those posts that rants and raves about how great designers are and how horrible design clients are. In fact, I hate all the bad karma floating around the design community when it comes to dealing with design clients. Clients are the life-blood of your design business. And it’s time to swallow your pride and find ways to peaceably work with clients. But if the time ever comes that your client pool runs dry, it’s a

Are Your Communication Skills Scaring Away Your Design Clients?

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what_up

In this age of instant messaging and texting, usage of proper English (or whatever language you’re communicating in) has become a rarity. It’s not uncommon to receive a text from your spouse that might say “k gtg ill b l8 2nite” or send an email to your friends that ends with “Later yo!” However, if you rely on slang terms and a cryptic mishmash of letters and numbers in your professional communications, you might be scaring your clients away! Turning

Want to be a happy designer? Fire 80% of your clients

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fired

I’ve recently been reading The Four-Hour Work Week (*aff) by Tim Ferriss and I have to tell you, I’m absolutely loving it! I’m only 45-50 pages (UPDATE: I’ve been loving the book so much, I’m already 127 pages in now and it’s only been a few more days! I highly recommend it!) in and I’ve already changed aspects of my life, changed some ways I do business, and I’ve fired almost 80% of my design clients. If you’ve read the

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