Designing through the eyes of a non-designer

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Think of your favorite children’s song. Now grab a coworker and tap the tune of the song on their hand while you sing it silently to yourself. After you finish, ask them to name the song you just tapped out. According to “Made to Stick“, a book I recently read about why some ideas thrive and others fail, your friend will most likely not know which song you were tapping. Why? The curse of knowledge. The designer’s curse of knowledge