Are Your Communication Skills Scaring Away Your Design Clients?

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In this age of instant messaging and texting, usage of proper English (or whatever language you’re communicating in) has become a rarity. It’s not uncommon to receive a text from your spouse that might say “k gtg ill b l8 2nite” or send an email to your friends that ends with “Later yo!” However, if you rely on slang terms and a cryptic mishmash of letters and numbers in your professional communications, you might be scaring your clients away! Turning

Common mistakes designers make with clients – Part 3: Burning bridges

This post is part 3 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount For today’s addition to the Common mistakes designers make series, I’d like to discuss one that I had a personal experience with recently. In case you didn’t know, recently I got an office job. I still freelance design on the

Presenting design work to your clients

So you’ve landed that great client you’ve been talking to for weeks, and you want to make sure to keep them happy. Aside from giving them a stellar product, how do you do that? One way is by being ridiculously professional in how you present your work. The way proofs are presented to clients had never really occurred to me until I did some in-house work for a design agency awhile back. This particular agency was very particular about presentation,

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