What I do when a web design client doesn’t pay me

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free-feeling

When it comes to getting paid, we run a pretty tight ship here at Web123, but it wasn’t always beer and skittles. A few years ago our Debtors used to always be sitting at $120,000+ outstanding. It felt like we were just being used as a bank by a lot of clients and it sucked. Some weeks we could barely pay wages having to beg on both knees for a temporary overdraft just to scrape by (on bloodied knees and

5 Systems that will turn your freelance design business into a well-oiled machine

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Well-Oiled Machine

Running a freelance design business is one of the most fulfilling careers you can embark on. Think about it – you spend some time honing your design skills, and then use your skills to make an income, hopefully enough to support yourself full-time. And beyond doing work that you’re passionate about, you also have the luxury of working remotely from virtually anywhere in the world. Who wouldn’t love it right?! Mmm, I don’t mean to burst your bubble, but it

Are client emails binding contracts?

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Email Clients

A couple weeks ago, Karol wrote a great post about not getting cheated by your design clients. In that post, we recommended (as we always do) that you have a signed contract with most of your clients. But in the comments on that post, we had a fascinating question posted by GDB reader Ranjit that said this: Would emails and all other correspondence between client and designer not act as some sort of contract? I found Ranjit’s question extremely important

Understanding freelancing insurance + do you need it?

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freelancing insurance graphic design blender

The Freelancer’s Union recently announced the ability for members to purchase liability insurance. But as freelance designers, do we really need it? Truthfully, when I read the “hey, we’re now offering liability insurance” email, I wondered what, exactly, that entails. According to their website, there are three main types NOTE: I am not a lawyer, nor am I offering professional or legal advice. The following are just my observations and conclusions as a fellow freelance designer. Please seek legal advice

How to make your home office a sanctuary (and never rent office space again!)

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home-office-sanctuary-freelance-design-graphic-design-blender

When you’re stuck in a cubicle, all you can dream about is the freedom of working from home. Your own office, your own tools, your own decor…oh, it’s simply glorious! Then real life smacks you in the face: you’re distracted by a steady stream of interruptions, your backside hurts from sitting on your hard kitchen chair all day, and someone moved those notes that you absolutely must have for your client meeting. But before you justify the financial burden of

Why I never explain my designs before revealing them to my client

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design presentation graphic design blender

In 2009, I wrote a post titled “7 tips on presenting logos to a client” and more than three years later I got this tweet from @thomshouse: I was curious of the order in which you present a logo… Do you lead with the logo, then discuss the “why”… Or discuss first, building up to the reveal? Today, I want to share my answer with all of you and then I want to hear what you have to say (leave

What should you get paid on your first freelance project?

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Screen shot 2012-05-16 at 9.05.34 AM

So you’re ready to freelance huh? You’ve got your web site up. You’ve got some school projects in your portfolio. You’re ready to start calling clients and pitching your services. So what’s stopping you? If you’re like a lot of designers I talk to regularly, you don’t know how much to charge for your first freelance project. The most common deterrant Believe it or not, I think this is one of the most common reasons freelance designers don’t take the

How designers can charge more without having an awkward client conversation

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raise-design-rates-graphic-design-blender

You all know April, right? If you don’t yet, I would recommend you read through some of her posts here at GDB. She’s quickly becoming a seriously great author on this blog. Not only does she write about some awesome stuff (as evidenced by the number of comments, tweets, and shares that her posts get), but she’s also a great business person. (At least I think so, after you read this post, let me know if you agree or if