Life-saving customer service tips for freelance designers

customer-service-freelancer-graphic-design-blender

Even with the best of intentions, good customer service can slip down the freelancer’s priority list. Time is often the culprit and when combined with a little procrastination and a healthy measure of freelancing fear, we can soon land with a full inbox. Some of the most important lessons I’ve learned about running my web development business successfully have come from my own experiences as a customer. I recently moved house and I wanted to get my new place professionally

Create something amazing

create something amazing graphic design blender

Freelancing can be tough. It’s not always easy pleasing a client or working under a deadline. In fact, every once and a while it’s enough to make you want to stop creating…stop designing. The problem The problem is, designing has become a business for you. I mean, it’s a good problem to have because now you’re making money doing something you love. But some days the thing you love is also the thing you hate. And that’s ok. The solution

8 tips for freelancing from home without ignoring your kids

freelance-without-ignoring-kids-graphic-design-blender

Today is an unusual day for me. I’m working from home. As many of you know, I’m not a full-time always-work-from-home freelance designer. I have a full time job too. (Don’t hate me, remember?) But today, I’m working from home. All day. It’s bringing back some memories of when I first started freelancing and I spent the entire day working from home. And being home with my wonderful wife and adorable baby boy reminded me of a question posted as

How much should a freelance designer make?

how-much-should-freelance-designers-make-graphic-design-blender

Since I’ve been answering a lot of reader questions lately, I’d like to turn the tables today and ask you a simple question: How much should a freelance designer make? I recently had a facebook fan ask me how much he should expect to make if he made the switch to freelance design. Of course, I told him it depended on a lot of things including: Country of residence Experience and expertise Business Goals Financial needs and more But then

How to handle hard-to-reach design clients

hard-to-reach-clients-graphic-design-blender

A few days ago, I published a post in response to one reader’s question about overcoming fear as a freelancer. The post was such a hit, I decided to tackle another question posed by a designer named Bree. Here’s the request: I would love to see some reviews or tips on how to handle clients who do not respond or provide feedback in a timely manner. Well, Bree, today you’re in luck because I’d like to share with you–and the

Freelancing Fear: What causes it and how to overcome it

freelancing fear

When I relaunched this brand new version of GDB earlier this year, I asked you to submit your ideas for posts you’d like to see over the next 12 months. (Haven’t had a chance to submit your request? Click here to view the original new-year-launch post.) One reader, Carla, posted this request:   Any suggestions about … being afraid? Any suggestions on how to overcome my apprehensive behavior (which is not normal, I am an outgoing, sociable person)?!I have business

Help me name my design business! + tips on naming yours

help me name my design business

GDB readers, it’s time to name my design business, and I really need your help. But first, a little back story: When I got laid off last February after 5 years with the company, I was devastated. I loved my core coworkers. I needed the paycheck. I hated that I had been chosen as the weakest link (which probably isn’t true – I also received the biggest paycheck). I cried. And then… literally the next day I started looking for

Don’t hate freelancers with full-time jobs

JOB

If you’ve followed the blog for very long, you know that I used to exclusively work as a freelance designer until about a year ago when I got a full-time job working in marketing. Since that time, I’ve had a lot of people who have wondered what advice I can offer since I’m not a “real freelancer.” Today, I advocate an anti-hate campaign for all you freelancers out there who also have full-time jobs. Guess what: I love my full-time