Viewing in an email or RSS? Watch the video here.
Just admit it, there’s been one time or another that you’ve been terrible at communicating with your design clients.
I know there have been times when communication between us is outrageously horrific.
But recently, I realized what the big problem is. The insight came while reading a book titled Made to Stick (which recently made my top-six business books you should read in 2012 list).
The problem? Something called the curse of knowledge. To learn more, watch the video embedded in this post (or watch it here).
After you watch, leave a comment on this post and let me know how we can solve the “curse of knowledge” problem when it comes to communicating well with our clients.
PS. Bonus points to anyone who can tell me which song I clap out in the video. Happy freelancing!