Unburning Bridges

burning-bridges-graphic-design-blender

It can be as simple as a harsh comment on a discussion board or a missed important deadline. Just like that, you’ve burnt a bridge. As GDB reader Fion mentions in a comment on this post, “…I regret to say that I have made some mistakes in my youth, and have burned some bridges. (Bad
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How to handle hard-to-reach design clients

hard-to-reach-clients-graphic-design-blender

A few days ago, I published a post in response to one reader’s question about overcoming fear as a freelancer. The post was such a hit, I decided to tackle another question posed by a designer named Bree. Here’s the request: I would love to see some reviews or tips on how to handle clients
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How I got tons of new design clients with this small freebie

Free_New_design_clients

A couple years ago, I was stuck – big time. Maybe you’re familiar with it. You’ve been designing for a while, finding clients, fulfilling their needs, rinse and repeat. But my client pool was starting to grow thin (PS – “3 Simple Tips to Keep Your Client Pool Full“) and I was getting worried. No
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Are you turning into the client you hate the most?

turning-into-client-you-hate

Every designer has that high-maintenance client who always needs their projects rushed to the highest priority. You know, the one that calls at 4:30pm on a Friday needing something for a Saturday morning conference but who is still waiting for legal’s final review of the text? This is the client my bank account loves but
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Stop posting lame client testimonials

lame_client_testimonials

You’ve just finished a project with your client. They love the work you’ve done for them. The design is perfect. The price is right. And the moment couldn’t be more perfect. So you pop the question: “Can I get a testimonial from you?” When they say “yes,” you get all excited and can’t wait to
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Why designers are terrible at communicating with clients (and how to fix it)

Viewing in an email or RSS? Watch the video here. Just admit it, there’s been one time or another that you’ve been terrible at communicating with your design clients. I know there have been times when communication between us is outrageously horrific. An ephiphany But recently, I realized what the big problem is. The insight
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