The big secret to getting along with your design clients

shh

Over the last few weeks, I’ve been reading How to Win Friends and Influence People. It’s an older book, but one that I’ve wanted/needed to read for a while now and, after reading about 3/4 of it I must say, every entrepreneur, freelancer, or business person in the world should read and live by this book! Seriously, you’ve got to read it. It’s packed with lots of amazing and great information that will open your eyes to how people communicate,

How to get clients to “like” your freelance business facebook page

get more likes on facebook freelance business graphic design blender

I’ve met a few designers who think it’s a good idea to have a facebook page for their freelance design business. Whether or not I think it’s a good idea to have a facebook page as a freelance designer (I think in some cases it makes sense and in others, it doesn’t), herein lies the big question: How do I get clients to like my design business facebook page? First, who are you targeting? Just like it’s important to decide

Dealing with unprepared and unorganized design clients

disorganized clients

Recently I blogged about how to rock your first client meeting. In the comments, GDB reader Siedah asked this great question: “[Do] you have any suggestions for a designer dealing with an unprepared client? I tend to run into a lot of new and existing business owners who are not prepared.” You and me both, Siedah! Let me share with you 3 tips I use to get my clients on track. And if there’s anything I’ve left out, let me

How to completely rock your first client meeting

rock your first client meeting graphic design blender

Best news ever! A potential client has scheduled an in-person meeting with you to discuss their needs and how you might be able to help them. (Got a phone conversation? Learn how to overcome fear and win the account.) Eeeeek! That means you actually have to go and talk face to face with them. What will you say? How will you convey how perfect you are for the job? Don’t let your phobias kill your chances before you get there.

What to do when your client breaks a signed contract

what to do when client breaks contract graphic design blender

We talk a lot about contracts here at GDB (see bottom of this post for a list of resources for working with contracts as a designer). But one thing we don’t talk about very often is what to do when/if your client breaks his terms of the deal. Since most designers (myself included) don’t get super-jazzed up when it comes to legal-speak, I’d like to try to break it down into right-brained language today. PS: I’m no lawyer. I will

Why I never explain my designs before revealing them to my client

design presentation graphic design blender

In 2009, I wrote a post titled “7 tips on presenting logos to a client” and more than three years later I got this tweet from @thomshouse: I was curious of the order in which you present a logo… Do you lead with the logo, then discuss the “why”… Or discuss first, building up to the reveal? Today, I want to share my answer with all of you and then I want to hear what you have to say (leave

Tried to fire my client, it backfired, and somehow our business relationship improved!

phone-call

Yes, you’re reading that right. I tried to fire my client, and it backfired – so well, in fact, that our business relationship has improved! So what happened? Let me tell you… Deciding to fire my client Most of you are probably thinking I’m crazy. Turning away someone who wants to pay me for my skills – absurd (or is it?)! Truly, though, I had had enough. The project was WAY behind schedule, the client changed her mind on overall

How to win the design client when responding to online job postings

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Here at GDB, nothing makes us happier than helping out our readers as much as possible! Recently, JasonG asked the following question: Another problem I have along similar lines is the proper way to respond to ads from people looking for a web/graphic designer, i.e. Craigslist. I never know how much info to include in that initial email. Should I include my history, design process, typical time frame, ect. Or just keep it short, “Hi, I’m Jason, here’s my website,