Why I never explain my designs before revealing them to my client

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In 2009, I wrote a post titled “7 tips on presenting logos to a client” and more than three years later I got this tweet from @thomshouse: I was curious of the order in which you present a logo… Do you lead with the logo, then discuss the “why”… Or discuss first, building up to the reveal? Today, I want to share my answer with all of you and then I want to hear what you have to say (leave

Tried to fire my client, it backfired, and somehow our business relationship improved!

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Yes, you’re reading that right. I tried to fire my client, and it backfired – so well, in fact, that our business relationship has improved! So what happened? Let me tell you… Deciding to fire my client Most of you are probably thinking I’m crazy. Turning away someone who wants to pay me for my skills – absurd (or is it?)! Truly, though, I had had enough. The project was WAY behind schedule, the client changed her mind on overall

How to win the design client when responding to online job postings

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Here at GDB, nothing makes us happier than helping out our readers as much as possible! Recently, JasonG asked the following question: Another problem I have along similar lines is the proper way to respond to ads from people looking for a web/graphic designer, i.e. Craigslist. I never know how much info to include in that initial email. Should I include my history, design process, typical time frame, ect. Or just keep it short, “Hi, I’m Jason, here’s my website,

50 of the best design business posts you may have missed at GraphicDesignBlender.com

Best business blog posts graphic design blender

A note from Preston: GDB is more than 3 years old this year and in 2012, we’ve had a great first half of the year! Why so great? Because so many of you have joined us! My analytics show that more than 150,000 of you have visited the site for the first time in 2012. So I asked  April to compile a list of what she thought were the most helpful blog posts on this entire site. She rounded up 50

What’s the magic number of design proofs your clients get?

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How many of your clients absolutely must make a change, no matter how minor (or just to decide that they like yours better) on EVERY project? Most of them, right? Mine too. Give ‘Em What They Want… People, including your clients, like having options. They like making decisions, giving input, and feeling like they’ve contributed to a project. So present multiple proofs and reap these benefits: Take the project in several directions simultaneously Get past the obvious (and often mediocre)

When a new client calls you, don’t freak out. Do this:

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I have a love/hate relationship with my phone, especially when it comes to new clients. In fact, I used to be so bad that my boyfriend would listen to my end of the conversation so that he could give me a list of improvements to make once the call was over! Thankfully Sheila, a longtime GDB reader and fellow designer, let me know I’m not alone. Preston shared with me this note from her recently: “…with established clients or in

Build a gigantic client base from scratch

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I was recently in a lunch meeting with an entrepreneur who lives near me. We had become acquainted through some random business opportunity and, both being, internet marketers, we started to hit it off immediately. He launched his own business around 2 years ago and has been quite successful. One accomplishment I couldn’t help but noting is that he works with some of the biggest brands our community has to offer. Brands that, if you’re from the U.S., you’ll recognize

Get more clients by improving your “about me” page

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We’ve been talking a lot lately about designing and creating your own web portfolio. We showcased 50 stunning design portfolios you should see before designing your own and discussed the one critical site mistake that could be costing you clients. Today, I want to talk about what I think is the most important part of your design portfolio: the “about” page. I want to address the “about me” page – or “about us,” “bio,” or whatever you call your “about” page