Dealing with unprepared and unorganized design clients

disorganized clients

Recently I blogged about how to rock your first client meeting. In the comments, GDB reader Siedah asked this great question: “[Do] you have any suggestions for a designer dealing with an unprepared client? I tend to run into a lot of new and existing business owners who are not prepared.” You and me both, Siedah! Let me share with you 3 tips I use to get my clients on track. And if there’s anything I’ve left out, let me

How to completely rock your first client meeting

rock your first client meeting graphic design blender

Best news ever! A potential client has scheduled an in-person meeting with you to discuss their needs and how you might be able to help them. (Got a phone conversation? Learn how to overcome fear and win the account.) Eeeeek! That means you actually have to go and talk face to face with them. What will you say? How will you convey how perfect you are for the job? Don’t let your phobias kill your chances before you get there.

What to do when your client breaks a signed contract

what to do when client breaks contract graphic design blender

We talk a lot about contracts here at GDB (see bottom of this post for a list of resources for working with contracts as a designer). But one thing we don’t talk about very often is what to do when/if your client breaks his terms of the deal. Since most designers (myself included) don’t get super-jazzed up when it comes to legal-speak, I’d like to try to break it down into right-brained language today. PS: I’m no lawyer. I will

Why I never explain my designs before revealing them to my client

design presentation graphic design blender

In 2009, I wrote a post titled “7 tips on presenting logos to a client” and more than three years later I got this tweet from @thomshouse: I was curious of the order in which you present a logo… Do you lead with the logo, then discuss the “why”… Or discuss first, building up to the reveal? Today, I want to share my answer with all of you and then I want to hear what you have to say (leave

Tried to fire my client, it backfired, and somehow our business relationship improved!

phone-call

Yes, you’re reading that right. I tried to fire my client, and it backfired – so well, in fact, that our business relationship has improved! So what happened? Let me tell you… Deciding to fire my client Most of you are probably thinking I’m crazy. Turning away someone who wants to pay me for my skills – absurd (or is it?)! Truly, though, I had had enough. The project was WAY behind schedule, the client changed her mind on overall

How to win the design client when responding to online job postings

online_job_search

Here at GDB, nothing makes us happier than helping out our readers as much as possible! Recently, JasonG asked the following question: Another problem I have along similar lines is the proper way to respond to ads from people looking for a web/graphic designer, i.e. Craigslist. I never know how much info to include in that initial email. Should I include my history, design process, typical time frame, ect. Or just keep it short, “Hi, I’m Jason, here’s my website,

50 of the best design business posts you may have missed at GraphicDesignBlender.com

Best business blog posts graphic design blender

A note from Preston: GDB is more than 3 years old this year and in 2012, we’ve had a great first half of the year! Why so great? Because so many of you have joined us! My analytics show that more than 150,000 of you have visited the site for the first time in 2012. So I asked  April to compile a list of what she thought were the most helpful blog posts on this entire site. She rounded up 50

What’s the magic number of design proofs your clients get?

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How many of your clients absolutely must make a change, no matter how minor (or just to decide that they like yours better) on EVERY project? Most of them, right? Mine too. Give ‘Em What They Want… People, including your clients, like having options. They like making decisions, giving input, and feeling like they’ve contributed to a project. So present multiple proofs and reap these benefits: Take the project in several directions simultaneously Get past the obvious (and often mediocre)