Make this very important change to your design contract today!

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Often as freelancers (budding or otherwise), our goal is to get ‘out there.’ We want as many people as possible to view our LinkedIn portfolio, visit our blog, appreciate our Behance project, and contact us for work. We have no qualms about exposing our names and contact information, and we often forget that others have different privacy preferences. Really?! You mean there are people, or even entire companies, in this day and age who don’t want their information spread across

Should repeat design clients have to sign a contract?

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For today’s post I have a very intriguing question and, frankly, I’m not sure I know the best answer. In a freelancing forum recently, I came across someone with this question: “Do you use a contract for every job, even if it’s a repeat client?” The question really got me thinking about the best way to approach this sort of situation and I wanted to pass the question on to you to get you thinking too and also to hear

Unburning Bridges

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It can be as simple as a harsh comment on a discussion board or a missed important deadline. Just like that, you’ve burnt a bridge. As GDB reader Fion mentions in a comment on this post, “…I regret to say that I have made some mistakes in my youth, and have burned some bridges. (Bad client relationship because of slow work pace, ‘bad attitude’…) Is there any way that bridges can be repaired? Should they be repaired? Or is it

How to handle hard-to-reach design clients

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A few days ago, I published a post in response to one reader’s question about overcoming fear as a freelancer. The post was such a hit, I decided to tackle another question posed by a designer named Bree. Here’s the request: I would love to see some reviews or tips on how to handle clients who do not respond or provide feedback in a timely manner. Well, Bree, today you’re in luck because I’d like to share with you–and the

Minimize client revisions by pitching your proof like this:

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If you’re anything like me, the absolute very last thing on your mind after finalizing a proof is your pitch. At this point you’re reeking of awesomeness and positively giddy with the prospect of  reveling in the praise and glory your client is going to heap upon you from the moment they see your brain-child. Okay, so maybe you’re not that excited (or maybe you are!). But likely it’s late (early?), you’re tired, or you just want to move on

How I got tons of new design clients with this small freebie

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A couple years ago, I was stuck – big time. Maybe you’re familiar with it. You’ve been designing for a while, finding clients, fulfilling their needs, rinse and repeat. But my client pool was starting to grow thin (PS – “3 Simple Tips to Keep Your Client Pool Full“) and I was getting worried. No clients = no cash It’s obvious. Without any clients, it’s hard to make money as a designer (unless you work hard at passive income). So

Are you turning into the client you hate the most?

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Every designer has that high-maintenance client who always needs their projects rushed to the highest priority. You know, the one that calls at 4:30pm on a Friday needing something for a Saturday morning conference but who is still waiting for legal’s final review of the text? This is the client my bank account loves but that makes me cringe when I see their incoming call. What words and phrases would you use to describe that sort of client? Unorganized. Haphazard.

Stop posting lame client testimonials

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You’ve just finished a project with your client. They love the work you’ve done for them. The design is perfect. The price is right. And the moment couldn’t be more perfect. So you pop the question: “Can I get a testimonial from you?” When they say “yes,” you get all excited and can’t wait to post a new positive testimonial on your web site or portfolio. But a few weeks later when your client gets around to sending a testimonial