Are you turning into the client you hate the most?

turning-into-client-you-hate

Every designer has that high-maintenance client who always needs their projects rushed to the highest priority. You know, the one that calls at 4:30pm on a Friday needing something for a Saturday morning conference but who is still waiting for legal’s final review of the text? This is the client my bank account loves but that makes me cringe when I see their incoming call. What words and phrases would you use to describe that sort of client? Unorganized. Haphazard.

Stop posting lame client testimonials

lame_client_testimonials

You’ve just finished a project with your client. They love the work you’ve done for them. The design is perfect. The price is right. And the moment couldn’t be more perfect. So you pop the question: “Can I get a testimonial from you?” When they say “yes,” you get all excited and can’t wait to post a new positive testimonial on your web site or portfolio. But a few weeks later when your client gets around to sending a testimonial

Why designers are terrible at communicating with clients (and how to fix it)

Viewing in an email or RSS? Watch the video here. Just admit it, there’s been one time or another that you’ve been terrible at communicating with your design clients. I know there have been times when communication between us is outrageously horrific. An ephiphany But recently, I realized what the big problem is. The insight came while reading a book titled Made to Stick (which recently made my top-six business books you should read in 2012 list). The problem? Something

How to get design clients to come to you, instead of chasing them down

get design clients to come to you

Recently, on the Graphic Design Blender facebook page, one of our fans, Sarah Grant, asked a question about cold-emailing (like cold-calling, but via email) to promote her design business. In essence, the question went something like this: “How do I send email campaigns to local businesses inviting them to redesign their web site without risking illegal emailing (spam) or offending them (by saying their site is outdated/ugly)?” (I was paraphrasing. To read the full question, click here.) I thought it

Want to be a happy designer? Fire 80% of your clients

fired

I’ve recently been reading The Four-Hour Work Week (*aff) by Tim Ferriss and I have to tell you, I’m absolutely loving it! I’m only 45-50 pages (UPDATE: I’ve been loving the book so much, I’m already 127 pages in now and it’s only been a few more days! I highly recommend it!) in and I’ve already changed aspects of my life, changed some ways I do business, and I’ve fired almost 80% of my design clients. If you’ve read the

How some clients rip off designers – and how you can avoid it

The more I work with designers to help them build their design business, the more I realize there is a common trick that clients use to rip off freelance designers. Some of them do it on purpose to get more work for less money, but many clients just don’t know that they’re doing it. And a lot of designers are getting ripped off because of it. The real culprit behind ripping off designers So what’s the most common way I

Common mistakes designers make with clients – Part 10: Commit to make a change!

This post is part 10 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount Common mistakes designers make with clients – Part 3: Burning bridges Common mistakes designers make with clients – Part 4: Working for family Common mistakes designers make with clients – Part 5: Missing deadlines Common mistakes designers make with clients

Common mistakes designers make with clients – Part 9: Saying "yes"

This post is part 9 of a series. Read the rest of the series here: Common mistakes designers make with clients – Part 1: Not signing a contract Common mistakes designers make with clients – Part 2: Allowing a discount Common mistakes designers make with clients – Part 3: Burning bridges Common mistakes designers make with clients – Part 4: Working for family Common mistakes designers make with clients – Part 5: Missing deadlines Common mistakes designers make with clients