How to turn design clients into raving fans who bring you more business

Lately my business partner and I have been going to quite a few networking events – some that are more casual mixers, and others that are more formal. Through these events come opportunities to interact with good people. In speaking with many of these people, I’ve noticed an underlying attitude that can be summed up
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3 Essential Elements of a Client-Grabbing Design Website

So you have a web site set up for your design business. It features your amazing portfolio, has a sleek, snazzy design to it, and a beautifully put-together contact form. The only problem is… the contact form rarely, if ever, gets used. Your bounce rate is higher than a super-inflated basketball. And it’s just not
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When to fire a design client

There’s a lot of negative karma floating around in the design community about how terrible design clients are, what a pain they are to deal with, and how annoying their requests are. As a firm advocate of treating clients with respect instead of contempt, this article is not an attempt to complain about client relationships
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How to keep design clients coming back for more

A little while ago, Graphic Design Blender explored the phenomena of clients returning after a serious lapse in time. The article brought up various circumstances and offered solid advice that everyone should take into consideration. But what about those designers who rely on return clients in order to stay in business? How do you keep
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3 reasons to think twice before offering free design services

Starting out as a new designer, many are tempted to offer their services for free in order to branch out and develop an audience for your work. However, with the Freemium notion, comes the adverse reaction to offering your services for free. I have been a designer for quite sometime and I have seen both
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Getting paid: A designer’s two-minute guide to invoicing

Many freelancer designers seem to shy away or delay the process of invoicing a client after a project is completed. Somehow this same notion is shared by the client when it comes to paying-they shy away from it. Admittedly, invoicing is no easy task, especially when it comes to collecting a late payment, but it’s
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How to upsell your next design project

Whether you work at a design firm or as a freelance designer, finding the perfect amount of clients to pay the bills and do the quality of work you desire can can be a huge challenge. One tactic many designers forget to take full advantage of is upselling. However mastering the art of upselling can
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The ultimate guide to designing a better business website

There are a million different reasons why business owners decide to undertake a new website design. Some sites are simply used to experiment with business models, other sites are used to share information about family or friends, but many sites are designed to help a business grow. Many business owners, however, don’t understand the vital
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